Scope and complexity.
Essentials ($25K-$35K) = One department, 2-3 processes
Advanced ($45K-$75K) = Multiple departments, 4-6 processes
Premium ($90K-$150K) = Organization-wide, 6+ processes
Most $2M-$8M businesses start with Essentials. Most $10M+ businesses need Advanced or Premium.
Not required, but highly recommended.
If you know exactly where AI creates impact and have buy-in, jump straight to BUILD.
But most businesses think they know. After DISCOVER, priorities often shift. Building without it is like building without blueprints it can work, but there's risk.
We'll have that conversation upfront.
Option 1: Start with Essentials, prove ROI, then expand
Option 2: Go with Advanced/Premium for comprehensive transformation
We'll recommend what makes sense for your business and budget.
Minimal disruption.
Weeks 1-2: Planning (no impact)
Weeks 3-6: Building in parallel
Weeks 7-8: Testing and controlled rollout
Post-launch: Optimization
Your business keeps running while we build.
We don't leave until they do.
1. Testing: Catch issues before launch
2. Soft launch: Small group rollout first
3. Optimization: 30-60 days of refinement
4. Ongoing support: We're available
Plus: 6-month ROI guarantee. Don't hit ROI? We pay the difference.
Never. Not once in 25+ years.
Not because we cherry-pick easy projects. Because our process works.
We only take projects where we can clearly see the path to ROI. If we can't, we won't take your money in the first place.
The day you launch the systems.
Not when you sign the contract. Not when we start building. When your team starts using the new systems.
This is important: We're guaranteeing the systems work, not that the project finishes on time.
Both, depending on what creates value.
Sometimes we configure existing platforms. Sometimes custom development. Usually a hybrid.
We design for results, not technology preferences.
No. If it's complicated, we designed it wrong.
We build intuitive systems and provide training in multiple formats. We stick around during optimization to address friction.
If your team is struggling, we adjust.
Absolutely. We recommend it.
Start with Essentials in your highest-impact area. Prove ROI. Get comfortable. Then expand.
Phased transformation often works better than changing everything at once.
We specialize in three industries.
Healthcare: HIPAA, clinical workflows, data security
Manufacturing: OT systems, supply chain complexity
Professional Services: Client confidentiality, practice optimization
Our pricing reflects this specialized knowledge.
30-60 days of hands-on refinement.
We monitor performance, address issues, optimize based on use, and measure results.
We don't consider the project complete until your team is confident and the system delivers.
If you don't hit full ROI within 6 months of launch, we'll pay you the difference in cash.
Example:
• You invest: $60,000
• Launch: March (6-month clock starts)
• By September: $48,000 in measurable value
• We pay you: $12,000 cash
Not credit. Not refund. We write you a check to cover the gap.
That's how confident we are.
We define success metrics upfront during the strategy phase:
• Time savings (hours saved per week × team size × labor cost)
• Cost reduction (eliminated expenses, fewer errors)
• Revenue impact (faster cycles, better conversion)
• Efficiency gains (more output with same resources)
By month 6, we add it up. If the total value is less than your investment, we pay you the difference.